Privacy Policy

Privacy Policy

This page explains which personal data SKUFnya may process, why we use it, how we protect it and how you can request changes or deletion.

1. Data we may collect

When you use the website, register, place an order or contact support, we may process:

  • your first and last name;
  • your email address;
  • your phone number;
  • your city, delivery address and other details needed to fulfil your order;
  • information about orders, payments and returns;
  • technical data, including your IP address, device type, browser and cookies;
  • other information you voluntarily provide in website forms or messages.

2. How we use your data

  • to create and maintain your account;
  • to process orders, payments, deliveries and related support;
  • to contact you about your order status or enquiry;
  • to improve the website, security and service quality;
  • to meet legal, accounting and tax obligations;
  • to prevent fraud, misuse and technical failures.

3. Who we may share data with

We do not sell personal data to third parties. We may share data only to the extent needed to operate the store, including with:

  • delivery services to dispatch orders;
  • payment services to process payments;
  • hosting, technical infrastructure and analytics providers;
  • public authorities, only where expressly required by law.

4. How long we keep data

We keep personal data only for as long as needed for the purposes described in this policy or as required by law. For example, order, payment and accounting records may need to be retained longer than data used for ordinary website access.

5. How we protect data

We use organisational and technical measures to protect data against unauthorised access, loss, alteration or disclosure. However, no method of transmitting data over the internet guarantees absolute security. We therefore recommend that you also protect your account and password.

6. Your rights

You can contact us to request:

  • information about how your data is processed;
  • correction or updating of your data;
  • deletion of data where this does not conflict with legal requirements;
  • restriction of processing in certain circumstances;
  • withdrawal of consent where processing is based on consent.

7. Cookies and technical data

The website may use cookies and similar technologies to operate its pages, sign you in, save preferences, provide analytics and improve usability. Disabling cookies in your browser may affect the availability of some website features.

8. Personal data requests

To correct, update or delete your data, visit the User data deletion page or contact us through the Contacts page .

By continuing to use the website, you confirm that you have read this Privacy Policy.